Changes to your rent are taking place from April 2020.
Since April 2016, our residents may have noticed that their gross rent has being going down by 1% each year. However, due to changes in government policy, as of 1 April 2020, annual rent will now be increased on both social rent and affordable rent properties, of up to Consumer Price Index (CPI) plus 1%, for at least five years.
You can read our Frequently Asked Questions (FAQs) but all our residents will also be receiving a letter. We will also send reminder text messages, where relevant, and dependent upon your financial circumstances, offering guidance as to any next steps.
If you have any further queries, please call us on 0345 345 0272 or via our online form.