Policy & strategy
You can read our policies here, plus the latest national updates. These are ones that may be relevant to you as a resident.
Your Housing Group policies
- Adaptations Policy
- Access to Housing Policy
- ASB and Hate Crime Policy
- Building Safety Policy
- Customer Feedback Policy
- Compensation Policy
- Damp and Mould Policy
- Domestic Abuse Policy
- Equality, Diversity and Inclusion Policy
- Fire Safety Policy
- Former Tenant Policy
- Hoarding Policy
- Income Policy
- Neighbourhood Management Policy
- Safeguarding Policy
- Shared Ownership and Leasehold Management Policy
- Tenancy Management Policy
- Tree Policy
- Repairs and Maintenance Policy
- Whistleblowing Policy
- Electrical Safety Policy
- Gas Safety Heating Policy
- Legionella Management Policy
- Lift Lifting Equipment Policy
Social Housing White Paper
“This Charter for Social Housing Residents sets out to raise the standard of social housing and meet the aspirations of residents throughout the country, today and in the future.”
The Charter for Social Housing Residents
The Charter for Social Housing Residents - accessible
The Charter for Social Housing Residents - large_print
The Charter for Social Housing - Easy Read
To request other Your Housing Group policies, please contact us.
