We believe everybody has a right to enjoy their home and live safely and peacefully. We are committed to working with communities to tackle anti-social behaviour and neighbour nuisance.
What happens if I report anti-social behaviour?
Our specialist team of Community Safety Officers will carry out an early assessment of the report. We will ask you questions about the incident and the events leading up to it to identify any urgent actions that need to be taken.
An action plan will be agreed with you setting out the following:
- How the initial investigation will be carried out
- How you can work with us to provide the necessary evidence (this may involve keeping a written or recorded diary)
- The most appropriate method of resolution, with realistic outcomes
- How often you will be contacted and by your preferred method of communication throughout the case.
We aim to resolve cases quickly and efficiently but anti-social behaviour can be a complex, lengthy process and so it can be difficult to give timescales. We aim to contact all new complainants within one working day upon receipt of the complaint.