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Your Home Hub launched for all YHG customers

Your Housing Group are delighted to announce our new online account, Your Home Hub, is now available for all of our customers.

Designed with our customers in mind, Your Home Hub provides users with the convenience to make payments in their own time, report and book repairs at a time that suits, update profiles, as well as giving access to our useful knowledge base*, full of information on YHG homes. Better still, customers can do all of this without ever having to wait on hold.

Paul Warburton, Director of Operations for Your Housing Group said:

“After a hugely successful initial six-month trial, where over 4,000 Your Housing Group customers have signed up, I’m delighted our brand new online account service, Your Home Hub, is now available for all of our customers.

"Not only is Your Home Hub the quickest and easiest way for customers to pay their rent and report a repair, it gives users access to their rent statements, anytime and anywhere, as well as the ability to view and update their profile whenever they like."

"We’re always looking for new ways for our customers to manage their tenancies, and I firmly believe Your Home Hub goes a long way in doing that. I hope our customers will sign up and enjoy using it, as we continue to develop and improve it in the coming months.”

If you're a Your Housing Group customer, all you need to do is activate your account using your tenancy information by following these simple steps:

  1. Simply visit yourhomehub.co.uk or download the app, available on the Apple App Store and Google Play Store.

  2. Register with your email address and chosen password, then confirm your account.

  3. Complete the 3-step identification process using your tenancy information.

  4. You will now have access to your rent account via Your Home Hub.

 For more information on Your Home Hub, and how to sign up, please click here.

 

*Please note: The features available to you on Your Home Hub will depend your tenancy type.