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Policies and strategies

You can read our many policies here, which outline how we operate as a business.

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  • YHG policies & strategies

  

The YHG Plan

This plan sets out what we'll achieve between 2024 and 2027 and how we'll do this.

The plan has been developed against a backdrop of both change and challenges for the sector as a whole, and society in general. 

Read more

Our policies

  • Access to Housing Policy
  • Adaptations Policy
  • Anti-Social Behaviour and Hate
    Crime Policy
  • Asbestos Management Policy
  • Building Safety Policy
  • CCTV Policy
  • Communal Areas Policy
  • Compensation Policy
  • Customer Feedback Policy
  • Customer Relocation Policy
  • Damp, Mould and Condensation
    Policy
  • Domestic Abuse Policy
  • Electrical Safety Policy
  • Empty Homes Policy
  • Equality, Diversity and Inclusion
    Policy
  • Fire Safety Policy
  • Gas Safety and Heating Policy
  • Hoarding Policy
  • Income Collection Policy
  • Legal Disrepair Policy
  • Legionella Management Policy
  • Lift and Lifting Equipment Policy
  • Neighbourhood Management Policy
  • Pets Policy
  • Repairs and Maintenance Policy
  • Safeguarding Policy
  • Service Charge Policy
  • Shared Ownership and Leasehold Management Policy
  • Tenancy Management Policy
  • Tree Policy
  • Vulnerability support for customers
    and reasonable adjustments policy
  • Welfare, Benefits, and Debt Advice Policy
  • Whistleblowing Policy

Our strategies 

  • Asset strategy 2025 - 2027
  • Customer Community strategy 2025 - 2027
  • Inclusion strategy 2025 - 2028

Annual Policy Implementation Statement 2024

For Arena Housing Pension Scheme.

Read the statement
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Through our passion for housing, more people have a safe place to call home

Your Housing Group

A charitable registered society under the Co-operative and Community Benefit Societies Act 2014 no. 30666R, registered with the Regulator of Social Housing no. L4203.‏‏‎‎‏‏‎ Registered Office: Youggle House, 130 Birchwood Boulevard, Birchwood, Warrington WA3 7QH

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