Toggle Left NavHow can we help you today?
Please select from the options below, or alternatively you can use our new live webchat service.
I have a general enquiry which isn't listed on this page or would prefer to contact Your Response directly.
Report a repair
I would like to report a repair that is needed to my home.
My Rent & Service Charges
I would like to pay / discuss my rent, service charges, or seek advice on other financial matters.
I want to find a home
Find homes to rent or buy, sheltered housing, retirement living, student accommodation or access our Homeswapping service.
I need advice on my tenancy agreement or practical help with running my home, such as managing bills, or applying for benefits.
Report anti-social behaviour
I want to report anti-social behaviour that I am experiencing in my home/neighbourhood .
Compliments / Complaints
I would like to give feedback on service I have received from Your Housing Group.
If you’re a third party solicitor enquiring about our insurance policy details and Portal ID
I would like to speak to a member of staff from my local neighbourhood office.