Grove village tenancy
Your tenancy agreement is a legal contract between you and Manchester City Council, who owns your home.
The agreement confirms your right to occupy your home, sets out your responsibilities as a tenant, and tells you about the obligations of Manchester City Council to you. As we have been appointed to manage your home by the Council these obligations will be met by us, GroveVillage.
Two types of tenancy can apply to you. You will either be an Introductory tenant or a Secure tenant. You will be told which tennancy you will receive at the time you sign your tenancy agreement. The differences between the agreements concern rights that the tenancy gives you and the legal steps we would have to follow if we ever wanted to end your tenancy.
Your Rights as a Tenant
You have the right to live in your home from the date your tenancy starts. You will remain a tenant of Manchester City Council, but your home and your tenancy is managed by Grove Village. The law protects your tenancy; this means we can only end it if we have permission to evict you, or if you decide to give up your tenancy or end it in some other way.
You have the right to have repairs completed on time. If repairs are not done satisfactorily, or we have failed to do them, you may be entitled to compensation. Please contact us if you have queries about repairs.
Secure tenants have the “Right to Buy” their home. You have to have been a secure tenant for a set minimum period of time before you can apply to buy your home. You may also get a discount on the price you pay for your home; depending on how long you have been a council tenant.
Introductory tenants do not have the Right to Buy, but the time spent as an introductory tenant will count towards the qualifying rule and any discount you may be entitled to when the tenancy becomes secure.
Right to Buy information packs can be obtained from Manchester City Council’s Right to Buy section on 0161 234 5000.
Our Responsibilities as a Managing Agent
As managing agents for Manchester City Council, GroveVillage will:
- Keep you home in good repair
- Carry out repairs in a reasonable time by complying with our published standards
- Ensure our contractors use good practice and provide an efficient, good quality service
- Give you help and advice when you need it, especially if you have a complaint, or if you wish to report nuisance or harassment.
National Fraud Initiative
Manchester City Council is committed to combating fraud and has a duty to protect the public funds it administers. As in previous years it will be participating in the National Fraud Initiative. This means that it may use your tenancy information for the purposes of prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.
For further information about the National Fraud Initiative, see http://www.manchester.gov.uk/datamatching on the Council’s website, or contact Kathryn Fyfe, Principal Audit Manager on 0161 234 5271.