Your Housing Group has released its new end of year film, Pride in Progress, celebrating the progress made across the organisation over the last twelve months.
The short film brings together colleagues and customers to share real stories from across Your Housing Group, reflecting the organisation’s commitment to making sure more people have a safe place to call home. The video highlights the meaningful improvements made this year while acknowledging that YHG continues to learn, improve and move forward.
Key achievements featured in the film include:
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Delivery of more than 500 new homes, supported by over £60 million of investment
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Accreditation under the Resolve Standard, recognising strong and customer focused work to address antisocial behaviour
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DAHA Accreditation for the domestic abuse service, a national benchmark in safe and supportive housing responses to reports of domestic abuse
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Handling 128,000 customer service calls, with customer satisfaction improving to 81%
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£44 million invested in fire safety, reinvestment and energy efficiency improvements across existing homes
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Continued investment in colleague development through the ILM‑assured Aspire, Engage and Evolve programmes
The film showcases YHG’s values in action, Honest & Reliable, Caring, Respectful & Fair, and highlights the difference colleagues make for customers every day.
