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Request for help with my account

Account Reference: (If known)

Please give details of your enquiry:

First name:

Surname:

Address:

Postcode:

Home tel no.

Mobile tel no.

Email address:

Request money advice

Tenancy Reference: (If known)

Please tell us what your enquiry is regarding:

Housing Benefit
Universal credit
Former Tenancy enquiry
Home Owner enquiry
Other

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Attachments (optional):

First name:

Surname:

Address:

Postcode:

Home tel no.

Mobile tel no.

Email address:

Request Refund

Account Reference: (If known)

Attachment

Full Name if joint tenancy or lease, please include all names

Full Name if acting as third-party

Address:

Postcode:

Date of Birth

Current address if different

Bank Account 8 digit account number

Sort Code 6 digit sort code

I authorise the collection of data

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Supporting documents attached

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The information provided is correct

Complaints/Compliments

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Complaint
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How would you like the issue to be resolved?

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Address:

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General enquiry form

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Attachments (optional)

First name:

Surname:

Address:

Postcode:

Home tel no.

Mobile tel no.

Email address:

Contact Us

If you need to report an emergency repair, please call us on 0345 345 0272 at any time. For anything else, from Christmas Eve until 3 January 2022, please report online here or via Your Home Hub.

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Report a repair form

Report a repair form

Existing repair enquiry

Request for help with my account

Request money advice

Request Refund

Gas enquiry form

Complaints/Compliments

General enquiry form