22%

increase

in dog attacks in England over last two years

13,940

dog attacks

between June 2022 & July 2023

Dog safety

If we're coming to see you, please secure your dog(s) or pop them in another room. We don't want to put you, our colleagues or the animals at risk as we are obliged to report any bites or near misses to the Police. Please ensure you refer to your tenancy agreement and update us of any changes.

Repairs Landing Lage

Your repairs

Your safety is our top priority and we want you to able to report an issue or repair when it suits you and when you need to.

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Putting Money In Piggy Bank

Money advice

Our Money Advice Team is available to provide advice on how to manage your money, reduce bills and apply for benefits.

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Customer engagement

How we work with you and for you to deliver excellent customer service as part of our Customer Connect promise.

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Customer annual reports

Customer annual report 2022-23

Our most recent report from April 2022 to the end of March 2023.

 

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Customer Clair In Home

Customer annual report 2021-22

The report is a snapshot of the last 12 months at Your Housing Group, the services we've delivered and how we've performed. 

2021-22 has continued to be a challenging year for Your Housing Group (YHG) and for many of us, but we continue to move forward and successfully deliver on our business priorities; safe, landlord, viability and growth.

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Barry Lorraine And Dave

Customer annual report 2020-21

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Waters Cross Start On Site
2022-23

Customer annual report 2022-23

Our most recent report from April 2022 to the end of March 2023.

 

View now

Customer Clair In Home
2021-22

Customer annual report 2021-22

The report is a snapshot of the last 12 months at Your Housing Group, the services we've delivered and how we've performed. 

2021-22 has continued to be a challenging year for Your Housing Group (YHG) and for many of us, but we continue to move forward and successfully deliver on our business priorities; safe, landlord, viability and growth.

Read the report

Barry Lorraine And Dave
2020-21

Customer annual report 2020-21

Read the report

Waters Cross Start On Site

Latest community news

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Verve Place Relaxation Room

Ikea supports foyer residents

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Microsoftteams Image (563)

High rise safety forum, November 2023

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Getting to know...Eve

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Your Home Hub

Your Home Hub is an easy and convenient way to manage your account with us. Use it to report a repair, make a payment, get in touch with us, and much more.

Your Home Hub - My Account