Keeping you safe at
Sydenham House
We want to ensure that each and everyone of you has a safe place to call home and that includes your home, your building and your community.
However, it’s important that you feel comfortable in telling us if you have safety concerns and that you can do it in a way that suits you. It’s important that you as a resident can be involved as little or as much as you like when it comes to shaping our services and plans, and that we’re there when you need us.
High-Rise Safety & Repairs Day
We hold these at all of our high-rise buildings once a year, and they’re an opportunity to look at, and ask questions about the safety of your building, get quick-fix repairs completed, and book in others!
We'll be visiting your building next on: Tuesday 17 March 2026
| Report Repairs | 10am until 1pm |
| Housing Surgery | 10am until 11am |
| Building Safety Drop-In | 11am until 12pm |
| Site Safety Walk | 12pm until 1pm |
Events
High-Rise Forum
Thursday 5 March 2026, Sefton Park Community Centre
If you’re interested in joining us at a particular event, please email [email protected] to confirm your attendance.
Feedback opportunities - details coming soon!
- Tenant Perception survey
- Customer Satisfaction surveys
- Customer Connect visits
Got a safety concern?
- Call Your Response on 0345 345 0272
- Log into Your Home Hub and select ‘Report a safety concern’.
- Email the Building Safety Team at: [email protected]
Meet our colleagues and teams
Vacant position
If you have any queries or concerns about building safety, please get in touch with our Assistant Building Safety Manager.
Adele Duffy
If you have any queries or concerns about building safety, please get in touch.
James Coates
Don’t hesitate to contact James if you want to know more about, or would like to get involved in, our building safety engagement activities.
Ian Bridge
For all general housing and tenancy-related queries, please contact the team.
Julie Fisher
For all general housing and tenancy-related queries, please contact the team.
Gemma Emptage
For all general housing and tenancy-related queries, please contact the team.