Keeping you safe at
Thorngrove House

We want to ensure that each and everyone of you has a safe place to call home and that includes your home, your building and your community.

However, it’s important that you feel comfortable in telling us if you have safety concerns and that you can do it in a way that suits you. It’s important that you as a resident can be involved as little or as much as you like when it comes to shaping our services and plans, and that we’re there when you need us.

High-Rise Safety & Repairs Day

We hold these at all of our high-rise buildings once a year, and they’re an opportunity to look at, and ask questions about the safety of your building, get quick-fix repairs completed, and book in others!

We'll be visiting your building next on: Tuesday 20 January 2026
Housing Surgery 10am until 11am
Report Repairs 10am until 1pm
Building Safety Drop-In 11am until 12pm
Site Safety Walk 12pm until 1pm

Events

High-Rise Forum
Thursday 6 November 2025, Faulkner Court, Manchester

If you’re interested in joining us at a particular event, please email [email protected] to confirm your attendance.

Feedback opportunities - details coming soon!

  • Tenant Perception survey
  • Customer Satisfaction surveys
  • Customer Connect visits

Got a safety concern?

  • Call Your Response on 0345 345 0272
  • Log into Your Home Hub and select ‘Report a safety concern’. 
  • Email the Building Safety Team at: [email protected]

Meet our colleagues and teams

Building Safety Manager

Vacant position

If you have any queries or concerns about building safety, please get in touch with our Assistant Building Safety Manager.

Assistant Building Safety Manager

Adele Duffy

[email protected]

If you have any queries or concerns about building safety, please get in touch.

Adele Duffy
Customer Engagement Officer (Building Safety)

James Coates

[email protected]

Don’t hesitate to contact James if you want to know more about, or would like to get involved in, our building safety engagement activities.

 

James Coates (1)
Compliance and Facilities Agent (Housing Management Team)

Neil Barker

[email protected]

For all general housing and tenancy-related queries, please contact the team.

 

Regional Housing Manager (Housing Management Team)

Pete Hornsby 

[email protected]

For all general housing and tenancy-related queries, please contact the team.

Pete Hornsby
Tenancy Management Officer (Housing Management Team)

Amy Whadcock 

[email protected]

For all general housing and tenancy-related queries, please contact the team.

 

Amy Whadock