Carrying out regular maintenance on your new property helps to make sure your home remains safe and comfortable for years to come.
We have compiled a selection of helpful and easy to follow guides to support you with the maintenance of your new property. Please select your development from the list below to access your home user guide and guides for the appliances in your home.
Meadow View
Home user guide
General guides
- Brim car charger user guide
- NHBC guide to condensation in your roof
- NHBC Guide to your new home - Rental
- NHBC Guide to your new home - Shared ownership
- NHBC Moisture in new homes
- Vinyl flooring aftercare guide
- Symphony Kitchen aftercare guide
- Worcester boiler user guide
- Thermostat user guide
Solar panels guides, warranties and guarantees
The Woodlands at Halsnead Garden Village
Home user guide
Manuals
- Carbon monoxide alarm manual
- EV charger manual
- Down lights datasheet
- Smoke alarm manual
- Solar PV panels manual
- Honeywell thermostat manual
- Vent-axia cool unity fan manual
- Vent-axia filterless fan manual
Render finish
Shared ownership gardens
Refuse collection
Our Youtube channel features a series of 'how to' videos that cover a range of housing maintenance tips and advice, such as dealing with:
- How to adjust your room temperature
- How to turn off and isolate outside taps
- Locking your home's doors
- When to report a window defect
- How to operate your oven and timer
- An explanation of your fuse box
- A guide to your turfed garden
- Ventilating your home
- Bath temperature regulator
- Best practices for your shower screen
- Adjusting the pressure on your boiler
- Identifying wall defects
Cold weather advice pages you may find useful
Frozen pipes
During the winter months, you may experience issues with frozen pipes, leaking pipes, or burst pipes resulting in loss of hot water, heating, and potential damage to the property.
Protecting your home in winter
During the winter months, you may experience issues with frozen pipes, leaking pipes, or burst pipes resulting in loss of hot water, heating, and potential damage to the property.
Winter health and well-being
Supporting you with tops tips on staying safe and warm this winter.