Safe buildings

Your safety is our top priority. We invest in your home to keep it safe, warm, and well-maintained – giving you peace of mind and the standards you deserve.

We know how important it is to feel safe at home. Whether it’s a small job like checking your radiators or something more serious, we’re here to help. Everything we do is about making sure you feel safe, supported, and protected.

We’re proud of what we’ve achieved in the first year of The YHG Plan – especially when it comes to keeping you safe.

Here are just some of the things we’ve delivered so far:

1. Compliance

We have legal requirements to carry out throughout the year which keep both you and your home safe, and we’re pleased to say that, in the last 12 months, we have completed:

Gas safety checks	100%
Fire safety checks	100%
Asbestos safety checks	100%
Water safety checks	100%
Lift safety checks	100%

2. Building and fire safety

We’re committed to keeping you and your building safe. That means doing everything we’re expected to do – and going further when it’s the right thing to do.

Here are some of the key things we’ve achieved over the past year:

3. Keeping homes safe and sustainable

Over the past year, we’ve continued to invest in your homes to make sure they’re safe, comfortable, and energy efficient. From big upgrades to small improvements, everything we’ve done is about making a positive difference – now and for the future.

Here’s a quick look at what we’ve delivered:

4. Repairs service keeping your home safe

Our Repairs service is here to make sure your home stays safe, secure, and comfortable. Whether it’s fixing a leaky tap or sorting out something bigger, we’re here to help things run smoothly.

Over the past year, we’ve achieved a lot through this service:

We’re always working to improve our repairs service and make it easier for you to get the help you need.

Chapter 1:

The four 'what's'

The four ‘what’s’ set out in The YHG Plan defines what we will do to make a meaningful difference in the lives of our residents and communities, highlighting our areas of focus to deliver our vision.