Employing a team of talented people who understand housing, genuinely care about you, and who live our values every day.
We believe that great people make great things happen which is why we’re focused on building a team that’s not only skilled and experienced, but also truly passionate about making a difference.
Our goal is to create a workplace where everyone feels valued, supported, and inspired to do their best… because when our people thrive, so do our communities.
We’re working to achieve this by:
- Building a strong, inclusive employer brand that attracts and keeps talented people
- Promoting a culture of high performance with shared values and customer focus
- Creating a workplace where colleagues feel recognised, engaged, and part of something meaningful
- Having clear development pathways so everyone knows how they can grow with us
- Making sure we’re planning and ready for the future
- Having structures in place that help us deliver excellent service, every time.
We’ve already made some fantastic progress over the past year through our three main areas of focus...
We’re proud of the steps we’ve taken to build a workplace where our colleagues feel valued, supported, and inspired to deliver great service. Here’s a look at what we’ve been up to:
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Embedding our values and the YHG Way (how we do things) into everything we do
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Launched our Leadership Promise to set clear expectations and inspire our leaders
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We’ve made our performance reviews easier to use and more focused on what really matters
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Celebrating our colleagues with recognition schemes such as our Annual Colleague Awards and Long Service Awards
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Marking key Equality, Diversity & Inclusion days with a full calendar of awareness and celebration events
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Strengthened our employer brand to attract and retain great people.
We’re investing in our colleagues so they can keep delivering great services and support to our residents. Here’s how we’re building a stronger, more skilled team:
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Reviewed our learning and development offer to make sure it’s fit for purpose
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Created a clear succession plan and supported colleagues to grow into key roles
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Found new and creative ways to attract and recruit talented people
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Launched our Apprenticeship Programme to recruit and grow new talent
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Introduced our new management development programme shaped by our values.
We’ve been working behind the scenes to make #TeamYHG a place where our colleagues feel informed, supported, and inspired, because when our people thrive, they’re better equipped to support you. Here’s what we’ve been up to:
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Launched and embedded our new organisational vision and corporate plan
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Delivered our annual health and safety plan to keep everyone safe at work
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Improved how we gather colleague feedback, including our annual colleague survey
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Ran an internal communications survey to understand how colleagues want to be engaged
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Held our annual Repairs’ team engagement day
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Refreshed our benefits and recognition schemes to better reward our teams
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Rolled out a new internal communications plan to keep colleagues informed and aligned with our values
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Delivered activities that bring colleagues together and encourage fresh ideas to improve services
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Completed year two of our wellbeing plan, shaped by colleague feedback and how we work.
Chapter 1:
The four 'what's'
The four ‘What’s’ set out in The YHG Plan defines what we will do to make a meaningful difference in the lives of our residents and communities, highlighting our areas of focus to deliver our vision.
Chapter 2:
The five 'how's'
The five ‘how's’ are about how we will deliver what’s set out in The YHG Plan, which is how we treat people, make choices, and get things done.
