Your Housing Group: Your repairs

Our Repairs & Maintenance team at Your Housing Group

The team previously known as fix360, provides responsive and emergency repairs to most of our homes, whilst also making sure empty properties are ready for incoming residents. We have a large team of qualified multi-trade and specialist professionals, delivering effective repairs and maintenance as part of a friendly, reliable and respectful service to you, our customers. You can read our Repairs & Maintenance standard below.

Emergency Repairs

An emergency repair is one that can result in injury or risk of immediate danger to people, or cause major damage to property.

We will make sure your home is safe within 24 hours from when an emergency is reported to us. We cannot always provide a time of the appointment for emergency repairs but you must remain home to provide access to our operatives.

You cannot log an emergency repair through Your Home Hub. If you have an emergency repair, please call us on 0345 345 0272.

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