We always strive to do our best for you, our customers, here at Your Housing Group, but when we hear it from a customer, that's when we know we're doing something right.
Tia, who purchased a house on our Edgefield Green development had some wonderful things to say about our very own Donna Latter, Head of Sales, and Emma Binder, Property Sales and Conveyancing Officer, who helped with the purchase of her home.
Tia said “I first met Donna when I walked into the marketing suite (without an appointment as I was eager to secure a plot!) She kindly let me in, gave me a tour, and a detailed explanation on the next steps.
“From the moment I met her she was efficient and so kind. She genuinely cared about the progress of my application.
After completion she gave me a hug and told me she was happy for me. Those words meant a lot to me as I don’t have many friends or family in the area for support.''
“Emma has also been amazing - from the first call right through to now. She helped with the solicitors and kept in contact with regular updates on what I needed to do.
I appreciate Emma for being so efficient and supportive. Her service was personal and genuine.'' “I am so thankful to both of them for their support and they are a true credit to your team.”
We couldn’t be prouder to have such wonderful colleagues who truly represent what it is to be part of #TeamYHG