Skip to main content
Your Housing Group
Your Home Hub - My Account Search Search the website
    Your Home Hub - My Account
  • I'm a YHG customer
    • Your Home Hub
    • Your tenancy
    • I'm a YHG home owner
    • Repairs & maintenance
    • Your community
    • Customer engagement
    • Grove Village
    • News, newsletters & reports
  • I'm looking for a home
    • Property search
    • New build developments
    • Retirement living
    • Retirement properties for sale
    • Homes to rent
    • Homes to buy
    • Supported housing for young people
    • Student accommodation
    • Key worker accommodation
  • More about us
    • Our Board & Leadership Teams
    • Tenant Satisfaction Measures (TSMs)
    • Accreditations
    • Financial reports
    • Environmental, Social and Governance (ESG)
    • Become a supplier
    • Careers
    • YHG policies & strategies
    • Equality, Diversity & Inclusion
    • Latest news
  • Customer support
    • Money advice
    • Antisocial behaviour
    • Your safety
    • Job skills hub
    • Local Council Homelessness Services 
    • Service standards
    • Cold weather support & advice
    • High-rise living
  • Contact us
    • General enquiry
    • Submit a complaint or compliment
    • Registered offices
    • PR & Media Enquiries
  • Search 🔍

Policies and strategies

You can read our many policies here, which outline how we operate as a business.

  • Home
  • More about us
  • YHG policies & strategies

Our policies

  • Access to Housing Policy
  • Adaptations Policy
  • Anti-Social Behaviour and Hate Crime Policy
  • Asbestos Management Policy
  • Building Safety Policy
  • Communal Areas Policy
  • Compensation Policy
  • Customer Feedback Policy
  • Damp, Mould and Condensation Policy
  • Domestic Abuse Policy
  • Electrical Safety Policy
  • Equality, Diversity and Inclusion Policy
  • Fire Safety Policy
  • Gas Safety and Heating Policy
  • Hoarding Policy
  • Income Collection Policy
  • Legionella Management Policy
  • Lift and Lifting Equipment Policy
  • Neighbourhood Management Policy
  • Pets Policy
  • Repairs and Maintenance Policy
  • Safeguarding Policy
  • Shared Ownership and Leasehold Management Policy
  • Tenancy Management Policy
  • Tree Policy
  • Welfare, Benefits, and Debt Advice Policy
  • Whistleblowing Policy
Modern Slavery Statement Cover

Modern Slavery Statement 2023-2024

This statement is our response to the UK’s Modern Slavery Act 2015. It shares the steps we have taken during the financial year ending 30 June 2023.

Read the statement

Annual Policy Implementation Statement 2024

For Arena Housing Pension Scheme.

Read the statement
Your Housing Group

Connect with us

Looking for more?

  • Find a home
  • About us
  • Latest news
  • Privacy & data
  • Your home
  • Your Home Hub
  • Contact us
  • Cookies
  • Modern Slavery
  • Careers
  • Accessibility
  • Sitemap

Through our passion for housing, more people have a safe place to call home

Your Housing Group

A charitable registered society under the Co-operative and Community Benefit Societies Act 2014 no. 30666R, registered with the Regulator of Social Housing no. L4203.‏‏‎‎‏‏‎ Registered Office: Youggle House, 130 Birchwood Boulevard, Birchwood, Warrington WA3 7QH

© Copyright 2025 - Design by Prodo Digital