Are you due an Electrical Installation Condition Report (EICR)?
An EICR is a check of the electrical installation in your home. It covers wiring, sockets, switches and your fuse board.
It helps identify any signs of damage, wear and tear or potential hazards, making sure your electrics are safe to use.
If your home is due an electrical safety check:
- You will be contacted by telephone initially to arrange an appointment.
- Once your appointment has been made over the phone, you will receive a confirmation letter by post.
- You’ll be able to rearrange using the contact details provided.
- You don’t need to do anything unless contacted.
During your appointment, a qualified inspector will:
- Check your electrics are safe to use
- Test wiring throughout your home
- Inspect sockets, switches and fittings
- Check your fuse board (consumer unit)
- Check safety connections to gas and water services
- Carry out essential repairs where needed
The visit usually takes between one and two hours. Your electricity may be turned off briefly.
These checks are essential for your safety and are required by law.
Under the terms of your tenancy agreement, you must allow access for safety inspections. If access is not provided, we may need to take legal action.
You can help by:
- Making sure sockets and switches are easy to access
- Being prepared for a short power interruption
- Ensuring someone aged 18 or over is home
- Letting us know about any concerns.
- Don’t overload sockets
- Report any damage or faults
- Limit the use of extension leads
- Check cables and chargers regularly
- Buy electrical items from trusted retailers
- Register appliances for safety updates.
If you have any questions, you can contact Your Response on 0345 345 0272 who will direct your query to the relevant team.
Electric bikes and electric scooters
As these items become more and more common, it's vital that you understand how to store them and charge them as safely as possible.
They are increasingly causing fires due to incorrect use and this not only puts your home at risk, but you and your family, and even your neighbours.
fires caused
by e-bikes and e-scooters in the UK in 2023 (predicted figure)
people injured
by e-bike and e-scooter fires in the UK so far this year, and sadly six people have died.
Electrical vehicle fires quadruple since 2020
Do...
- Store and charge your e-bike/e-scooter in a cool room in your own home, where smoke/heat detection is installed.
- Use ONLY the manufacturer approved charger and battery for your e-bike/e-scooter.
- Regularly check your battery for damage and only buy an official
replacement. - Buy e-bikes/e-scooters, chargers and batteries from reputable retailers ONLY.
- Buy conversion kits from a reputable seller ONLY and check that it complies with British or European standards.
- Check the manufacturer’s instructions for charge times
to make sure you don’t overcharge the batteries.
Don't...
- Charge or store your e-bike/e-scooter in communal areas or in the way of an escape route e.g., hallway.
- Don’t charge or store batteries near combustible or flammable
materials. - Cover wires/batteries whilst on charge as this can cause them to overheat.
- Charge batteries when you are not at home or asleep.
- Overcharge. When your battery reaches full charge always
turn the plug off and unplug. - Use an extension lead to charge your batteries.
- Dispose batteries in your normal recycling. Check with your local authority for suitable battery recycling in your area.