Your tenancy
At Your Housing Group, we’ll help you understand what to expect from your tenancy with us.
Further help and advice- Offered a homeFind out more
- Your rentFind out more
- Tenancy supportFind out more
- Money adviceFind out more
- Moving inFind out more
- Something has changedFind out more
- Buying or swapping your homeFind out more
- Moving outFind out more
- Our neighbourhood teamsFind out more
- Submit a complaint or complimentFind out more
Keeping you safe
Visit our ’safety in the home’ links below for useful advice and information. This includes gas safety and how to protect your household from legionnaires disease, asbestos, fire, and more...
Your Home Hub - My Account
Your repairs
Your safety is our top priority. We want you to be able to report an issue when you need to and book a repair when it suits you.
Aids & Adaptations
If your needs change and you’re finding it difficult to manage at home, our Aids & Adaptations team may be able to help.
I'm a YHG home owner
Information for customers who bought their home through shared ownership.
Customer Annual Reports
Customer Annual Report 2024-25
The report is a snapshot of the last 12 months at Your Housing Group, the services we've delivered and how we've performed.
We take a look back on our first year of our corporate plan.
Customer Annual Report 2023-24
The report is a snapshot of the last 12 months at Your Housing Group, the services we've delivered and how we've performed.
We continue to move forward and successfully deliver on our business priorities; safe, landlord, viability and growth.
Customer Annual Report 2022-23
The report is a snapshot of the last 12 months at Your Housing Group, the services we've delivered and how we've performed.
2022-23 has continued to be a challenging year for Your Housing Group (YHG) and for many of us, but we continue to move forward and successfully deliver on our business priorities; safe, landlord, viability and growth.
Customer Annual Report 2021-22
The report is a snapshot of the last 12 months at Your Housing Group, the services we've delivered and how we've performed.
2021-22 has continued to be a challenging year for Your Housing Group (YHG) and for many of us, but we continue to move forward and successfully deliver on our business priorities; safe, landlord, viability and growth.
Latest community news
Your Home Hub
Your Home Hub is an easy and convenient way to manage your account with us. Use it to report a repair, make a payment, get in touch with us, and much more.
Your Home Hub - My Account